Methods of Payment and Security
We accept the following payment methods:
The card details you provided will be processed with SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions. Credit cards shall be subject to authorisations and checks by their issuing entity, but if this entity does not authorise the payment we shall not be held responsible for any delay or failure to deliver, and we shall not be able to formalise any contract with you.
In the event that your card is rejected, it could be for the following reasons:
Pre-authorisation and Charging the Order
When paying for an order by card, your bank may withhold the order amount. For purchases made with a debit card, it will be automatically unblocked in an estimated period of 6 to 8 days. For purchases made with a credit card, it will be automatically unblocked in a period of up to 30 days depending on the bank.
This is part of a usual procedure by banks to ensure the charge is viable. For this reason, they retain the amount in question from when the order is received until the charge is made by Windbreaker. In some cases, the unblocking of the retention can overlap with the actual charging of the order. This incident is completely unrelated to Windbreaker and is due to the existing operations between banks and card issuers. In these cases, we recommend that you contact your bank to expedite the release of the pre-authorisation.
Windbreaker charges the order only once and at the moment it leaves the warehouse. This means that if, for any reason, we are unable to send any of the items in your order, there will be no charge to your account for the corresponding amount.